About Outcend
Outcend is a fast-growing B2B outbound sales agency specialising in cold calling and appointment setting. We help ambitious businesses build predictable sales pipelines by connecting them directly with key decision makers and generating qualified sales opportunities.
We believe great conversations drive great business. Our phone-first approach combines intelligent prospect targeting, proven sales frameworks and highly skilled SDRs to deliver exceptional results.
We’re a young, ambitious startup experiencing rapid growth. Our environment is fast-paced, performance-driven and constantly evolving, making it an exciting opportunity for individuals who thrive on challenges and want to be part of building something from the ground up.
We’re committed to investing in our people. We believe that with the right attitude, coaching and development, individuals can become exceptional sales professionals, regardless of their previous experience.
What We’re Looking For
We’re looking for ambitious, driven and adaptable individuals who want to develop their skills and build a successful career in sales.
Previous sales experience is preferred, but not essential.
We’re far more interested in your attitude, work ethic, willingness to learn and ability to take feedback.
This is a phone-focused role where you’ll engage directly with business owners, executives and senior decision makers, generating interest and booking qualified sales meetings for Outcend and its clients.
You’ll work closely with the CEO, receiving direct coaching, regular feedback and firsthand insight into building and scaling a successful sales business.
We’re looking for people who are comfortable working in a fast-paced startup environment, can adapt quickly to change and take ownership of their performance.
Key Responsibilities
• Conduct high-volume B2B cold calling to engage key decision makers.
• Generate interest, qualify prospects and book high quality sales meetings.
• Handle objections confidently and turn initial resistance into meaningful conversations.
• Work across different industries, markets and client campaigns.
• Follow proven sales frameworks while developing your own conversational selling style.
• Maintain accurate call outcomes and activity records.
• Participate in regular coaching sessions, call reviews and performance discussions.
• Consistently work towards daily, weekly and monthly activity and meeting targets.
• Adapt quickly to new campaigns, feedback and evolving business priorities.
What You’ll Bring
• Previous experience in cold calling, outbound sales or appointment setting is preferred, but not essential.
• Excellent communication skills and confidence speaking with new people.
• A positive attitude, strong work ethic and willingness to learn.
• The ability to take constructive feedback and apply it to improve performance.
• Adaptability and the confidence to work in a fast-paced, evolving environment.
• Resilience, persistence and a positive attitude towards rejection.
• A competitive mindset and genuine motivation to achieve targets.
• Strong organisational skills and personal accountability.
• Ambition to develop professionally and progress within a growing business.
How We Hire
1. Recruiter Interview (30 mins)
An initial conversation to learn more about your background, motivations and career ambitions. We’ll also introduce you to Outcend, explain the role and answer any questions you may have.
2. Practical Task (30–60 mins)
A live cold calling role-play designed to assess your communication skills, adaptability and ability to take feedback. We’re not expecting perfection or previous sales experience. We’re looking for individuals who can listen, learn and demonstrate improvement through coaching.
3. Final Interview
A final conversation to explore your suitability for the role, discuss expectations and ensure there’s a strong mutual fit.
4. Offer & Onboarding
Successful candidates will receive a formal offer and begin our onboarding process, including training, sales frameworks and the tools needed to succeed at Outcend.
What We Offer
Direct Mentorship From the CEO
Work closely with the founder of Outcend, receiving personalised coaching, regular feedback and firsthand experience of building and scaling a successful sales business.
Exceptional Career Progression
Joining a startup at an early stage offers significant opportunities for growth. As Outcend scales, we’re looking to develop future senior SDRs, team leaders and managers from within. Those who demonstrate strong performance, ambition and leadership potential will have the opportunity to take on greater responsibility.
Investment in Your Development
We’re committed to investing in our people. You’ll receive ongoing training, structured coaching, regular call reviews and access to proven sales frameworks designed to accelerate your development.
Performance-Based Earning Potential
We believe exceptional performance should be rewarded. You’ll have the opportunity to earn additional income through performance-related commission.
Remote Working
Enjoy the flexibility of working remotely while being part of an ambitious, collaborative and supportive team.
A Fast-Paced Startup Environment
Be part of a young, rapidly growing agency where your ideas matter, your contributions are recognised and you have the opportunity to make a genuine impact on the direction of the business.